YOU BOOK

Simply tell us how many boxes you want to store and we will deliver them to your home or office as soon as the very next day.

  • Store your items in the boxes you’ve ordered from us.
  • When you order boxes from us, but don’t know how long you need to pack, no problem – you can book your collection at a later date.
  • We provide box index sheets so that you know exactly what’s in each box in storage.
  • If you’re not sure how long you want to store for, – no problem, you pay monthly for your storage, so only pay for what you use.

 

WE COLLECT

We’ll come to collect your items from anywhere in Ireland on the day that’s most convenient for you, and as soon as the next day. Just give your boxes to the friendly driver from BOXSMART or our delivery partner.

  • Normal collections are from Monday to Friday, between 08.00am and 06:00pm.
  • To enable us to provide our service across the 32 counties of Ireland, we have partnered with Ireland’s most respected courier, DPD.
  • Special instructions for finding your property or getting access are really helpful for our drivers and delivery partners, so please give us these when you book online.
  • On the morning of collection, you will be sent an SMS and/or email specifying the 1-hour window in which to expect delivery. If this delivery time doesn’t suit you have the option to reschedule to a more suitable day, right from your device. Please make sure you or someone you trust is at your address for the duration of the full collection window.
  • You can leave your items with a reception and we’ll pick up. Just make sure that your reception is well informed of what we are collecting and that we will be arriving, and we’ll do the rest.
  • If you need to make any changes, just let us know by 3pm the working day before the collection.

 

WE STORE

We carefully store your items in our secure, CCTV-monitored warehouse. Ready and waiting for when you need them back.

  • To help you keep track of what you’ve stored with us you can use the box index sheets provided with your boxes to keep descriptions of each box contents.
  • Your goods are insured up to €100 per box from when we pick them up and right up until you receive them back at the end of their time with us.
  • Storage costs are charged monthly in advance, based on the date of your initial collection, for as long as you continue to store with us.

 

WE DELIVER

When you are ready, just book the return of one, some or all of your boxes for a small fee. And remember we can deliver your things to a new home or your holiday home (in fact to any Irish address), not just where we collected them from.

  • Standard return costs €3 per box and €9 delivery for boxes being sent to a single address at the same time.
  • We deliver between 8am and 6pm Monday to Friday. Requested boxes are delivered within 48 hours but very often the very next day.
  • On the morning of delivery, you will be sent an SMS and/or email specifying the 1-hour window in which to expect delivery. If this delivery time doesn’t suit you have the option to reschedule to a more suitable day, right from your device.
  • We can deliver your items to your reception. Just make sure that your reception is well informed of what we are delivering and that we will be arriving, and we’ll do the rest.

 

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